Privacy Policy

When you visit or make a purchase from XERADO, we collect certain information including your name, email address, shipping address, phone number, and payment information (processed securely by our payment partners — we never store card details).

We also collect usage data such as IP addresses, browser type, and pages visited to help us improve our website and your experience.

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to your enquiries and provide customer support
• To send marketing communications (only if you have opted in)
• To improve our website, products, and services
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We share your data only with trusted service providers necessary to operate our business — such as our payment processor, shipping partners, and email platform — under strict confidentiality agreements.

We use cookies to enhance your browsing experience, remember your cart, and analyse website traffic. You may disable cookies in your browser settings, though some features may not function correctly as a result.

We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at support@xerado.in.